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The Red Forerunner Van

Privacy Policy

Effective Date: 20/11/2024

Forerunner Personal Catering Ltd (trading as Forerunner), owned by Canonbury Group Ltd, is committed to protecting your privacy. This policy explains how we handle and protect your personal information when you interact with our services, including our website at www.hotmealsonwheels.com.

1. Information We Collect

We collect personal data strictly necessary for conducting our operations. This includes:

  • School and Pupil Information: Details necessary to deliver our catering services.

  • Transactional Data: Records of payments and orders for accurate processing and reporting.

  • Contact Data: Names, addresses, phone numbers, and email addresses for communication purposes.

2. How We Use Your Information

We process personal data only for purposes related to our catering operations. These include:

  • Managing orders and delivering meals.

  • Communicating with schools, parents, and guardians about service updates.

  • Ensuring compliance with applicable laws and regulations.

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We do not use personal data for marketing purposes.

3. Data Sharing

We respect your privacy and do not sell or rent personal data. However, we may share data:

  • With trusted service providers who assist in operations (e.g., payment processors).

  • To comply with legal obligations or respond to lawful requests by public authorities.

4. Data Storage and Security

Your data is stored securely and accessed only by authorized personnel. We employ robust technical and organizational measures to prevent unauthorized access, loss, or misuse.

5. Data Retention

We retain personal data only for as long as necessary to fulfill our services and comply with legal requirements. Once data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request corrections to inaccurate data.

  • Request data deletion where applicable.

  • Restrict or object to data processing under certain circumstances.

  • To exercise these rights, contact us at meals@hotmealsonwheels.com

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact:
Forerunner Personal Catering Ltd
Email: meals@hotmealsonwheels.com
Phone: 01202 434 555
Address:

Forerunner Personal Catering Ltd Unit 1 163 Stourvale Rd

Bournemouth BH6 5HQ

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